Quick Response Unit Licensure Renewal

1. Complete the Quick Response Unit Licensure Application and submit the necessary documents.
2. Completed applications will be processed in a timely manner.
3. Once the application has been approved by the Emergency Medical Systems Unit, an email will be sent with a link to print your new certificate.

Prior to beginning, please ensure you have all the correct documents. These documents must be uploaded in order to submit a completed application.

1. Map of the response area
2. EMS registration forms and/ or ALS licensure forms required for roster changes.
3. In this application, you will be required to log in with the following details.
1. Individual License Number/ State ID of the Squad Leader
2. EMS Agency ID

In this application, you will be require to confirm that the member roster is updated; you will not be able to update this information during the application process.
Before beginning this application, please manage your member roster by following the steps below:

1. Click on this link and log in to the Big Picture Software database.
2. If you have forgotten your password, follow Steps 1-8 of the Updating Login Credentials section on this page.
3. Once you have successfully logged in to your account, click on the Service Records tab.
1. This will redirect you to Service Records: View/Update and Existing Record page.
4. Click on the Org Menu dropdown and choose Roster Management.
1. This will show a pop-up form containing the list of members.
5. In this form, you can add a new member by supplying the information for Last Name, State License Number, and Please Choose A Type fields and click on the Add Member button.
6. In this form, you can also remove a member by clicking on the Remove button.
7. As observed, the Last Name of each record is underlined. Clicking on it will redirect you to the complete information of your member. You may update these records by inputting the updated information in each field as needed and clicking Enter on your keyboard
8. All changes made during this process will be listed at the bottom of the page.
1. All changes in this form will be subject to approval by Emergency Medical Systems Unit.
2. Changes can be can canceled by checking on the record Cancel checkbox and then clicking on the Cancel Change(s) button.

1. If you have forgotten your password, click on this link. You will be redirected to a reset password page.
2. Click on the Forgot Password link.
3. In the Forgot Password page, input your license number in the Username field.
4. Below the Username field are options for Email or Phone.
1. If you choose Email, you will be required to input an active email address. The same email address registered in the system.
2. If you choose Phone, you will be required to input your active phone number. The same phone number registered in the system.
5. After choosing, click on the Continue button.
6. A text or an email notification will be sent to you containing a link. Click on the link to reset your password.
7. On the Reset Password page, you will be required to input your password twice for confirmation.
8. Click on the Update Password or Continue button. "Your password has been changed” message will be shown.
9. Return to login page link. You may now proceed to log in using your new password.

Be sure the medical director (if applicable) and the squad leader emails are entered correctly in the application. Once the application is completed, signature forms will be sent to both the medical director and the squad leader using the information input during the application process.

Do not use your browser's back button during the online application process.

1. To Make changes on a previous page or to review your application before submitting
1. Save your application by using the 'Save for Later' button
2. Log back into the system to review your application and make necessary changes.
2. It is strongly advised that you click on the 'Save for Later' button often to minimize the risk of losing information you have input.
1. The 'Save for Later' button is located at the bottom of each page.
2. Be sure to use the 'Save for Later' button before stepping away from your computer for any length of time.
3. Click the 'Exit' button at the bottom of the page at any time to exit the process.